Common queries answered
Frequently asked Questions
We usually deliver your order within 3 to 5 working days anywhere in Pakistan.
Remote areas may take a little longer.
We accept returns or exchanges only if the product is damaged, defective, or the wrong item is delivered.
You must notify us within 24 hours of receiving your parcel.
You can change your address before your order is shipped by contacting us on WhatsApp or email with your order number.
You can track your order status by contacting us on WhatsApp with your order number.
You can reach our customer support team anytime through WhatsApp, email.
We usually reply within 2 hours.
If you entered the wrong address, contact us immediately on WhatsApp or email with your order number.
We’ll update it as long as your order hasn’t shipped yet.
Most of the time, your items will arrive in one package.
If you order multiple products, they may ship separately depending on stock availability.
